The minute you settle for less than you deserve, you get even less than you settled for. ~ Maureen Dowd

Soooooo....say your paying for something aaaaaaand you don't get your moneys worth. You're promised things that don't come through. You're told it's all taken care of and nothing ever changes.

What do you do?

Let's say....you're renting a tennis court so you can play for an hour every week. Other folks use the court. You don't own it...you just rent the space once a week.

And it all starts out just fine.

Then one day when you get there, for your hour, there is another pair on there playing. They want to finish their set. So they eat into your time.

You complain to the manager of the facility. He apologizes and says he will let the boss know and this won't happen again.

OK....so what...who cares.

Then you notice the lines on the court are peeling and flaking up and you can't tell if the ball is in or out.

You complain to the manager of the facility. He apologizes and says he will let the boss know and this won't happen again.

But now you're really starting to wonder if the money that you are paying each week to be there is worth it.

Now you show up and the net is coming loose and fraying, the lines still aren't fixed and the couple before you seem to take more and more of your time.

This time, when you talk to the manager, you play a lil good cop/bad cop and try to drive the point home that you're not happy.

He apologizes and says he will let the boss know and this won't happen again.

When is enough enough and how do you get someone to care? (other than yourself, of course) Every where I look we are being taken advantage of: at the pump, in government, as a woman, in my paycheck, at my radio station.

Where do you go when your complaints fall on deaf ears? Do you go to another tennis facility and hope to get better treatment there? What are the odds they will be better? Especially in a world where customer service is dead and the client is ALWAYS wrong!

Some days...I just don't want to get out of bed in the morning. I have no more energy to fight the good fight. I use to write letters to companies that needed a good talkin' too. Now when I write, they can't be bothered to even send a form letter!

And the pang in my heart tells me that "If you don't complain, who will". All the while my head is screaming, "They just don't fuckin' care about people anymore."

My head is winning.